![]() ![]() Then click Apply and then OK to save the change. From Select the audio device dropdown select the proper Audio device.On the Options dialog box, select the Device tab, choose Speakers and select the Properties button.Open the Tools menu in Windows Media Player or press Ctrl+M to open it.It might not be a sound device installed on your computer". For example, you may see errors like "Windows Media Player cannot play the file because there is a problem with the audio device. Some of the Windows Media Player video playback errors can be caused by wrong audio settings. ![]() Make sure to have Windows Media Player box checked > press OK and see if it fixed the issue.Įnable Windows Media Player Solution 5.So you need to make sure if the media player is enabled in the settings. If the media player feature is not enabled in the Windows Feature settings, the Windows Media Player cannot play the videos, of course. Then click Run and a few seconds/minutes later, you can play the video on Windows Media Player without problem.Ĭovert video for WMP Solution 4.It will be safe to choose MP4 Video (AAC) with h.264 codec. Go to the PC General Video category and select a format for WMP.It will start to detect and then pop up the output format window. Click the + Video to load the video that won't play.Free download the converter on Windows PC and open it.Here we use the free tool Winxvideo AI to show you how: Then you can convert the problem video to another format with a video converter. (Note that Windows Media Player won’t play DVD since Windows 10.) For example, Windows Media Player is not able to play MKV, MP4 with HEVC codec, VP9/8, AV1, VVC. In fact, Windows Media Player supports only a slew of formats, including WMV, AVI, MP4, MPEG, MOV, etc. If the Windows Media Player cannot play a certain file, for example, Windows Media Player won’t play MP4 (HEVC) videos, you can convert the video to a format which is more friendly to WMP. Once finished, you should be able to play the video using Windows Media Player without problem.ĭownload codecs for WMP Solution 3.Under the Installation Preferences, don't forget to set the Windows Media Player as the Preferred video/audio player. Download and install the codec as it prompts.The Basic version is enough to play videos in MP4, MKV, AVI, MOV, WebM, DVD, etc. Go to the site of K-Lite Codec Pack and choose the version you'd want to download.Below we'll take K-Lite Codec Pack as an example to show you how: Here is a slew of codecs you can download to help Windows Media Player plays the video it can't, including CCCP, K-Lite Codec Pack, Media Player Codec Pack, ffdshow, LAV Filters, etc. If there is no option in the Windows Media Player to let you download the codec, you can get an extra codec for it. Try again to check if it fix the "Windows Media Player cannot play the file" error.ĭownload codecs automatically in WMP Solution 2. Select Apply and OK to save your changes.On the Options dialog box, select the Player tab and check the box next to Download Codecs Automatically.Open the Tools menu in Windows Media Player or press Ctrl+M to open it.First, try to download the codec using Windows Media Player: If there is no picture only sound on Windows Media Player with error messages reminding that it lacks a certain codec, for example, you need to download the HEVC codec on Windows 11 to get the player work. Free Download for Mac OS X 10.6 or later Solutions to Windows Media Player Video Playback Errors ![]()
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